1. My institution has a subscription to JNM or JNMT, and access to the SNM Journals Online, but I'm not able to see the full text of articles. I'm prompted for a user name and password. Why is this happening?

   When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

   Your institutional subscription has not yet been activated

   The person who "activated" the online subscription did not enter in all needed IP addresses for your institution

   The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server

   What should I do?

   1. Send us Feedback so we can begin to diagnose the problem.
   2. Talk to your librarian, and let them know you are having trouble.

2. My library subscribes to the print SNM Journals, and I can't get access online. Why?

   Your institution has not yet activated its institutional subscription to JNM or JNMT Online. All subscribers to the print journal also receive access to the online journal. Notify your library that you would like access to the SNM Journals Online, and encourage your librarian to activate the online subscription.

3. Who from my institution can access SNM Journals Online?

   The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to JNM or JNMT Online.

4. What is an Institution?

   For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

   For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

5. How will this work?

   When someone attempts to use SNM Journals Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no user names or passwords to remember, and there is currently no limit on the number of readers from your institution who may access SNM Journals Online simultaneously.

   If readers want to access SNM Journals Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) they can do so only through an Individual Subscription or by becoming a member.

6. What subscription packages are available?

   Members have access to:

   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank, and the advantage of having password access to SNM Journals Online from any computer connected to the Internet.
   [ SNM Membership ]

   Individual (Non-Member) Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, and the advantage of having password access to SNM Journals Online Online from any computer connected to the Internet. (Note that individuals who are not SNM members must become subscribers if their institution does not subscribe.)
   [Ordering Procedure] [Cost] [ SNM Membership]

   Institutional Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, PDFs, links to Medline and GenBank, and document delivery. Access is limited to computers within a particular set of internet IP addresses. (See your institution's librarian to find out whether your institution has a subscription.)
   [Ordering Procedure] [Cost] [ SNM Membership]

7. How can I tell if my institution has subscribed to SNM Journals Online?

   If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full text searching, full text display, PDFs, and Medline and GenBank links. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

   If your institution has not subscribed, or if you wish to have access from a computer that is not part of your institutional network (e.g. home access), you can choose to access SNM Journals Online with an Individual Subscription or by becoming a member.

8. Can my institution subscribe only to the electronic version?

   Yes. Institutions can subscribe to the electronic version only of JNM or JNMT.

9. Will we still be able to get the print version? And for how long?

   No. Institutions that purchase the electronic version only will not receive a print version.

10. If our SNM Journals Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

    Yes, when you buy a subscription to SNM Journals Online, you have access to all years of the database.

11. How can I access the SNM Journals Online if I am not an SNM member and I don't have access through an Institutional Subscription?

    You may purchase the JNM or JNMT Online as an individual (Non-Member) subscriber or you may wish to apply for SNM membership. Without a subscription you have access to the table of contents, abstracts, and full text searching (but not full text viewing) at no cost and without having to register.

Still have questions?

For further information, please contact SNM headquarters.

Office hours are 9 am to 5 pm Eastern time
Society of Nuclear Medicine
1850 Samuel Morse Drive
Reston, VA 20190-5316
Phone: 703-708-9000
Fax: 703-708-9015
E-Mail: MemberInfo{at}snm.org